Documentation › Guides › Run a payroll
Guide
- Every location has approved its hours. Payroll imports approved hours only. Unapproved punches are invisible to it.
- The funding account will cover the total. A failed debit stops the entire run, not one payment.
“Missing state tax registration”
One or more employees have no state withholding set up. Payroll will still run, but state taxes won’t be withheld for those people — which becomes their problem at tax time and yours when they ask why. Fix it in Company Settings under State Tax Information. Worth stopping for unless the deadline is imminent.
“Some employees not yet onboarded”
Those employees will be excluded from this run. Everyone else is paid normally. Check the names — if someone who worked is on that list, they won’t be paid, and you’ll need an off-cycle payment once their setup completes.
“Some locations are not fully approved yet”
A location hasn’t finished approving. Chase that manager before submitting if there’s time. If there isn’t, an owner can proceed and take responsibility for the gap.
“This period has already been submitted”
Exactly what it says. Check Payroll History before doing anything else — do not try to submit again.
“Payroll is not enabled for this company”
This company isn’t on a package that includes payroll. Nothing to fix here; it’s a plan question.
Its value is that it reverts automatically. If anyone changes an approval after you finalize, the finalization drops back to draft and you’re told — so you find out that numbers moved rather than discovering it afterwards. Use Un-finalize Payroll to release it deliberately.
Worth doing straight away: confirm the run now appears in Payroll History. That’s your proof it went through.
