Documentation › Roles › Location Manager
Role guide
- Your people. Employees whose home location is your site.
- Your timesheets. Hours worked at your site in the current period.
- Your documents. Files and certifications for your own team.
- Your export. Approved hours for your site, when you need them outside the app.
If a name you expect is missing, it’s almost always because that person’s home location is set to another site. Only the owner can move someone between locations.
Deadlines
Work to the deadline on your timesheet screen, not the pay date. Payroll needs time between your approval and the bank cutoff, and late approvals are the most common cause of a delayed payday.
Because approvals happen outside the platform, approved leave doesn’t appear in the hours you review. If someone was off, their timesheet simply shows no hours for those days — add a note so the reason is on the record.
New hires
A new employee arrives with a checklist already built for them. Work through it together in their first week: I-9 documents, certifications, handbook acknowledgements. They stay in onboarding until the required items are done, and become active once they are — which is what lets them start on the clock.
Expiring certifications
Your compliance list shows what’s expiring and when. Start renewals early; fingerprinting and background checks take longer than anyone plans for. Upload the new document with its expiry date and the item resets itself.
What isn’t yours
- Pay rates and pay schedules — the owner.
- Moving someone to another location — the owner.
- Anything on the payroll screens — the payroll manager.
- Company settings, banking and creating logins — the owner.
| When | Do this | Why |
|---|
| Daily | Scan yesterday’s punches | A missed clock-out is trivial to fix the next morning and painful on deadline day |
| Weekly | Check the compliance list | Renewals have lead times |
| Weekly | Chase outstanding onboarding tasks | Incomplete onboarding keeps a new hire off the clock |
| End of period | Pull, review, correct, approve | This is what payroll pays against |
